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Talk to a person

Caravela is small and every application is read by hand, so an email here reaches someone who can actually answer it.

Applications are reviewed manually

We read every application by hand, so you get a real reply from a person, not an automated message.

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We use your message only to answer it, and keep it with our reply. How we handle your data is in the privacy policy.

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Not a member yet, or already applied?

Before you write

  • Waiting on an application?

    Reviews are done by a person and are not instant. If we need something specific we will ask for that one thing by email rather than leaving you guessing.

  • Confirmation email never arrived?

    Check spam first — corporate mail servers often hold a first message from a new sender for a few minutes. You can resend it, or correct the address, from the confirmation screen itself.

  • Problem with a member?

    Tell us. We are not a party to trades between members and cannot recover money or goods, but a company that misrepresents itself is a verification failure, and we want to know about it.

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